WARRANTY / RETURNS


WARRANTY AND RETURNS

 

2019 NEW RETURN POLICY

IF YOU HAVE SOME QUESTIONS WITH ANY OF THE ITEMS THAT YOU ASKED AND WISH TO RETURN OR CHANGE, SEE BELOW FOR OUR GUIDELINES AND PROCEDURES:

YOU CAN RETURN MOST NEW ITEMS WITHIN 30 DAYS OF YOUR ORIGINAL PURCHASE.

SOME ITEMS MAY NOT BE ELIGIBLE FOR RETURNS.

We do not provide returns or changes to international orders. If there is a problem with your international order, please contact customer service and we will try to resolve it.

ALL RETURNED ITEMS MUST BE IN NEW CONDITIONS, WITHOUT PLACE AND WITHOUT WASHING. ALL ORIGINAL LABELS AND ACCESSORIES MUST BE ATTACHED.

Contact customer service by phone or email with your order number and if you are requesting a change, credit in the store or a full refund.
For returns, a $ 5 shipping fee will be deducted from your total refund. The customer service will send you a return label via email.

For exchanges and store credit, the $ 5 shipping fee will not apply. Exchanges are also acceptable for different products of equal or lesser value. The customer service will send you a return label via email.

For defective items that are returned, the shipping fee of $ 5 does not apply if Sinaloa 701 verifies that the product was defective when we received it.

Complete the return form that came with your package and clearly list the product you are returning or exchanging, and the reason code of the reason. If you want to get a credit from the store, keep in mind that you are exchanging for a store credit. In
Send the item (s) back to us. If you use your own return label, send the package to:


Attn: Sinaloa 701

Client Services 

303 E. Dilido Drive

Miami Beach, Fl. 33139


ONCE WE RECEIVE THE (S) ARTICLE (S) ELIGIBLE RETURN THEY WILL BE INSPECTED AND PROCESSED WITHIN 2-3 WORKING DAYS. Exchanges and store credit can be processed for the customer at this time. IF THERE IS A DUE REFUND, A CREDIT WILL BE ISSUED IN THE FORM OF ORIGINAL PAYMENT, less any applicable shipping fee.
SINALOA 701 ONLY ACCEPTS RETURNS / MERCHANDISE CHANGES PURCHASED IN OUR ONLINE STORE, WWW.SINALOA701.COM